Simplee and Cerner to Give Consumers Transparent, Convenient and Personalized Health Care Billing Experience

“Cerner and Simplee are working to put patient financial needs first,” said Tomer Shoval, CEO, Simplee. “We are committed to helping produce better financial and medical outcomes through a trusted, transparent and convenient experience for health care billing and payments.”

As medical bills are often the last point of contact between patients and providers, a confusing or frustrating experience can impact an organization’s financial performance, patient satisfaction and health outcomes. This technology will help make patients aware of their financial responsibility earlier and help them make more informed decisions about their health care. For health care organizations, a consumer-centric experience can help improve patient trust, achieve better financial performance and improve overall collections.

“Adding Simplee’s expertise in consumer-friendly billing helps Cerner simplify this part of the health care experience through third-party innovation,” said David Bradshaw, senior vice president, Consumer & Employer Solutions, Cerner. “This relationship will help drive a transformation of the billing and payment process and help providers give consumers more convenience in health care.”

Simplee’s Patient Financial Engagement platform, a digital-first, self-serve experience that leverages data analytics and machine learning to provide personalized estimates and payment options, will be added to Cerner’s revenue cycle portfolio and integrated into its consumer technology. A single user interface for patients and providers will help support health care organizations to quickly and efficiently deploy a better consumer-facing financial experience.

“We’re committed to finding new ways to help our clients be successful and this is yet another example of bringing in technology to simplify processes,” said Bradshaw.